In Feburary 2016 13,
Click the 'Tools' button to open the 'Tools' drop-down list.
Click 'Internet Options,' and then click 'Advanced.'
Locate 'Use Passive FTP (for firewall and DSL modem capability).' Put a check mark by that option if one is not already there. Click 'OK.'
Connect to FTP Account
Type the following in the browser's address bar where you normally type URLs:ftp://xyz.comReplace xyz.com with your 1And1 domain name.
Press 'Enter.' Internet Explorer will prompt you for your user name and password.
Type those in the appropriate text boxes, and click 'Log On.'
In Feburary 2016 13,
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