In Feburary 2016 16,
Call GoDaddy customer care at 480-505-8877 and select the 'Hosting Information' option from the automated prompts. Ask the customer care representative to submit or open a ticket to request your FTP log.
Wait approximately three days for an email alert from GoDaddy announcing that a file has been loaded to the FTP File Manager.
Log in to your GoDaddy account using the username and password you created when opening the account.
Select the 'My Account' tab located on the bold green bar near the top of the page. Locate 'My Products' in the shaded list on the left side of the page and select 'Hosting.' Select the domain name of the hosted site by selecting 'Launch' immediately to its right, which takes you to the 'Hosting Control Center.'
Locate and select the large 'FTP File Manager' tab located under the 'Hosting Control Center' heading.
Locate the file with the name that was sent to you in the email alert from GoDaddy. Select the file and open or download it using a word processing reader.
In Feburary 2016 16,
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